Reinstall Remote Desktop Connection
Best for: The classic mstsc.exe program is missing or corrupted.
If Methods 1 and 2 fail, the underlying Windows image may be corrupted. The tool can restore RDC files directly from Windows Update or an installation media.
When RDC fails with cryptic errors like "Remote Desktop can't find the computer," "Internal error has occurred," or blank black screens, the most common piece of advice you will find is to .
: Locate Remote Desktop Connection , click the three dots next to it, and select Uninstall . reinstall remote desktop connection
: Check the box next to the application and click Next , then Install . Method 2: Reinstall via PowerShell or Command Prompt
Best for: The app window won't open at all, or it immediately closes.
| Feature | AnyViewer | TeamViewer | | :--- | :--- | :--- | | | Ultra simple, with an intuitive interface. | Straightforward, with a user-friendly design. | | Internet Connectivity | Supports both LAN and internet connections without port forwarding or VPN. | Works seamlessly over the internet. | | Edition Support | Compatible with all Windows editions, including Home, Pro, and Server. | Supports all major Windows editions. | | Key Feature | Free alternative with advanced features like unattended access and file transfer. | A well-established solution, known for robust security and cross-platform support. | Best for: The classic mstsc
If you are using the modern, universal (formerly known as the Microsoft Remote Desktop client downloaded from the Microsoft Store) rather than the classic legacy client ( mstsc.exe ), the repair process is slightly different. Launch Settings and click on Apps > Installed apps .
Click . Click Change settings .
: Download the modern "Remote Desktop" app from the Microsoft Store . This is a separate, lighter client that can often bypass issues with the legacy mstsc.exe . When RDC fails with cryptic errors like "Remote
: Reinstallation can be handled via an elevated Command Prompt if the GUI settings fail.
Right-click each service and select (or Start if they are currently stopped).
