How to Fix "Kerio Control Web Filter is Not Activated, Categorization is Disabled"
An expired license or trial period (30 days) will automatically disable the Web Filter module.
Categorization re-enables within 30 seconds. How to Fix "Kerio Control Web Filter is
Check for the absence of "Invalid authorization" or "Unable to categorize" entries.
┌────────────────────────────────────────────────────────┐ │ Kerio Control DNS Panel │ ├────────────────────────────────────────────────────────┤ │ [X] Enable custom DNS forwarding │ │ │ │ DNS Name ──► *.zvelo.com │ │ DNS Server(s) ──► 1.1.1.1, 208.67.222.222 │ └────────────────────────────────────────────────────────┘ Navigate to the section under the configuration menu. Go to the
If the preliminary checks fail, follow these steps to fix the issue. Step 1: Re-Activate the License Sometimes the registration token becomes corrupted. Go to the . Navigate to Content Filter > Web Filter . Click Activate/Register and re-enter your license key. Ensure it shows "Active." Step 2: Fix DNS Configuration (Most Common Cause)
This fix involves running a few commands via . Update to the Latest Version
The firewall cannot communicate with the Kerio classification servers.
GFI Support may provide a hotfix or a script to manually reinitialize the categorization engine.
Kerio Control is a popular network security solution that offers a range of features to protect organizations from cyber threats. One of its key features is the web filter, which allows administrators to control and monitor internet access for users within their network. However, some users have reported encountering an issue where the Kerio Control web filter is not activated, and categorization is disabled. In this article, we will explore the causes of this issue and provide a step-by-step guide on how to fix it.
Ensure is checked and the time zone is correct. Even a five-minute discrepancy can cause the Web Filter to show as "not activated." 6. Update to the Latest Version