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: Software and technical training are typically only available to engineers whose companies have met Gent's acceptance criteria and committed to their training programs. System Requirements
Silent installs fail frequently due to missing pre-requisites. Always test on a virtual machine first. gent vigilon commissioning tool install
Windows 10/11 (32-bit or 64-bit) recommended. : Software and technical training are typically only
If the software cannot see your interface lead, open Windows Device Manager , check under "Ports (COM & LPT)", and look for any yellow warning triangles. You may need to manually reinstall the FTDI USB-to-Serial drivers. Windows 10/11 (32-bit or 64-bit) recommended
: Connect your PC to the fire panel using the designated commissioning cable. On Vigilon Plus panels, this often involves the USB or RS232 "PROG TOOL" port. Key Features and Functions
I have attached a screenshot of the successful connection status for reference. Let me know if you run into any driver issues.
A Vigilon PC Lead (USB-to-Serial or specialized RS232 cable) to connect your laptop to the panel's Display Keyboard Card (DKC).