Feeds customer inquiries directly from a Magento store into osTicket via API.
The developers behind osTicket (Enhancesoft) offer several "official" plugins. These are generally the most stable and are frequently updated to match the latest core version. osticket plugins list
However, the vanilla installation has limits. To turn osTicket into an enterprise-grade automation machine, you need plugins (often called "add-ons" or "extensions"). Feeds customer inquiries directly from a Magento store
A major update, osTicket 2.0, has recently been announced. The core plugin architecture is changing significantly, but the team is committed to porting all currently available plugins to the new version. The new foundation will allow for faster development of features and plugins, including a much‑requested native Microsoft Teams integration. Existing v1.x plugin users should watch the official forum for migration guides and compatibility information. However, the vanilla installation has limits
Automatically closes tickets that have been inactive for a set period.
You can download osTicket, an open source support ticketing system, from the following lists: * **Customize** * **Language Packs** Where can i find the list of plugins that i can download?
A wide variety of community-developed plugins are available to connect osTicket with other professional tools: Plugins — osTicket 1.17.7 documentation
