Report A Login Issue Home Page Facebook [new]

Go to Preferences > Privacy > Manage Website Data and remove Facebook data. Test via Incognito Mode or Alternative Browsers

Follow the on-screen prompts to send a verification code to your backup email or phone. This bypasses the traditional home page login flow and can reset a stuck account session. Best Practices When Filing Your Report

If you have reported the issue and completed recovery steps but still cannot log in, your next step depends on your account type. report a login issue home page facebook

Provide your account email address and your mobile carrier details if applicable. Describe the exact security prompt that is failing. Upload a screenshot of the error screen and submit. 3. Alternative Ways to Regain Access

Click Send to submit your report to the technical review team. 2. Submit a "Login Identity Verification" Report Go to Preferences > Privacy > Manage Website

If you have tried the troubleshooting steps above and still cannot log in from the home page, you need to report the issue to Facebook. Because you cannot log in to use the standard in-app "Report a Problem" feature, you must use Facebook's public Help Center forms. Method 1: Use the "Report a Login Issue" Official Form

After reporting the issue, you can expect: Best Practices When Filing Your Report If you

[Facebook Home Page] │ ▼ [Forgot Account?] ──► [Search Email/Phone] ──► [Select Reset Method] ──► [New Password] Utilize the Trusted Contacts Feature

Copy and paste the exact wording of any error messages displayed on the screen.

If there's no outage, the problem is likely specific to your device or browser. Try these simple steps first: